Refund policy

 14 days after receiving your item to request a return. Return is at the Customer cost . We only accept damaged returns . We provide exchange or a credit note NO CASH REFUND 

To be eligible for a return, your item must be in the same condition that you received it,  with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To be eligible for a return, your item must be in the same condition that you receive with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at yatvavintage@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at yatvavintage@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like  (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new items

Refunds with gift voucher 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, a gift voucher will sent to you within 10 business days. 
If more than 15 business days have passed since we’ve approved your return, please contact us at yatvavintage@gmail.com.